Shipping & Delivery Policy | GroveryGiftz

Shipping & Delivery Policy

GroveryGiftz

At GroveryGiftz, we strive to deliver every personalized order safely and on time.

Order Processing

Since every product is custom-made, production begins only after your order is confirmed and payment is successfully received.

Dispatch Time: Within 6 working days.

Delivery Time

Once your order has been dispatched, the estimated delivery time is:

2 working days

Delivery time may vary depending on your location and courier service.

                    Please note that delivery timelines are estimates and
                    may differ based on courier operations and destination.
                

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed during the checkout process before payment.

Order Tracking

Once your order is dispatched, we will share the tracking details via WhatsApp, SMS, or email so you can monitor your shipment.

Delivery Delays

Unexpected delays caused by weather conditions, courier issues, strikes, public holidays, festivals, or natural disasters are beyond our control.

                    We appreciate your patience and understanding in such
                    situations.
                

Damaged Package

If your package arrives in a damaged condition, please contact us within 24 hours of delivery.